Concierge Intern, Conferences/ Exhibitions

Sector: Conferences/ Exhibitions

Title of role: Concierge Intern

Reporting to:  VIP Relations Manager- Live Events

Location/ Office address: Camden

WFH/ Office/ Remote: Hybrid 2-3 days in the office

Working hours: Mon - Fri, 9 - 5

Start date: January 2026 (6 months FTC)

PT/ FT: Full-time

Scope for permanent role: Yes

About the role We are seeking an enthusiastic intern to join our VIP Relations/Concierge team, supporting a portfolio of conferences and exhibitions. This is a customer-facing role where strong communication and people skills are essential. You’ll be responsible for ensuring that key attendees have everything they need to get the most out of their event experience, helping to drive audience retention and event success.

Key responsibilities

• Act as the concierge lead for a specific event, handling attendee queries and developing personal agendas.

• Build relationships with senior attendees in the run-up to events, then meet and welcome them onsite.

• Support with audience engagement, ensuring that key buyers attend and achieve their business objectives.

• Help deliver sponsored activations and ensure onsite KPIs are met.

• Work closely with marketing, operations, production, and sales teams to support end-to-end event delivery.

What you’ll bring

• Personable, confident individuals with excellent rapport-building skills.

• Strong verbal and written communication abilities.

• Good organisational skills and a proactive approach.

What we offer

• Hybrid working scheme (mix of office and remote).

• 25 days holiday entitlement, plus long service leave and your birthday off.

• Paid sick leave, life assurance, and income protection.

• Access to health and wellbeing services, including a cash-back plan and EAP.

• Enhanced employer pension contribution and maternity leave options.

• Early Friday finishes in summer.

• Fresh fruit, snacks, and regular socials in the office.

• Cycle-to-work scheme.

• Opportunities for worldwide travel.

Our culture We champion a meritocratic environment that values talent, effort, and results. Career development is a priority, with many vacancies filled internally each year. You’ll be part of a hardworking, supportive team that invests in your growth and gives you the tools to succeed.

Equal opportunities We are proud to be an equal opportunity employer and welcome applications from everyone. If you have a disability or special requirement, we will provide the necessary accommodations.